AlgoSec professional services
Service offerings
We offer a variety of à la carte Professional Services to help you quickly benefit from your AlgoSec investment.
AlgoSec JumpStart packages
Through our new JumpStart packages we will deploy your AlgoSec products quickly and cost-effectively within your environment, so that you can start generating value from your AlgoSec investment as soon as possible
Basic deployment of the AlgoSec security management suite
This service includes installing your AlgoSec appliances with the most recent build of the AlgoSec Security Management Suite including AlgoSec Firewall Analyzer and/or AlgoSec FireFlow and/or AlgoSec BusinessFlow, then verifying connectivity and defining devices. We will also verify that the reporting functionality works properly for each deployed device, and will provide sufficient knowledge transfer to enable you to perform basic operations in your AlgoSec environment.
AlgoSec technical audit
Get a technical audit of your running AlgoSec environment – remotely or on-premises. Make sure you are optimally configured to get the best performance and functionality. Identify critical issues, receive insights and actionable suggestions to help you improve your network, identify issues that may have arisen since deployment, as well as recommendations for architectural improvements and optimization. AlgoSec Technical Audit is recommended once a year, and at least 6 months following initial deployment.
Integration with existing Change Management Systems (CMS)
We can seamlessly integrate with any existing CMS including ServiceNow, Remedy, ServiceDesk and others. We can integrate your CMS system with AlgoSec via a Web Services call, as well as import historical change requests into AlgoSec.
Advanced configuration
Suitable for complex, enterprise environments, this service includes verifying requirements and designing the appropriate topology for:
High-Availability or Disaster-Recovery modes
Load Distribution mode
Geographical Distribution or Central-Manager / Remote-Agent mode
Develop custom reports
We can create custom risk profiles and baseline configuration reports to meet your unique needs.
Develop custom change workflows
While AlgoSec includes several out-of-the-box workflows, we can develop custom workflows to meet your unique needs. Customization options include creating the different steps in a change process, managing the ticket lifecycle based on your processes, dynamically routing tickets to required approvers and changing request form fields and appearance.
Project management and customer success management
We can provide on-going project management to support your AlgoSec implementation. We provide regular status updates and meetings to ensure that the project is on schedule and meets your requirements.